Terms and Conditions
Last Updated: August 2025
Welcome to Risk Response Africa (the "Site" or "We"), a leading provider of risk management, Environmental, Social, and Governance (ESG) solutions, and advisory services. By accessing, purchasing, or using any of the products or services available on our website https://www.riskresponseafrica.com, you ("Customer," "You," or "User") agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please refrain from using or purchasing from our Site.
1. Definitions
"Products and Services": Includes, but is not limited to, our Software-as-a-Service (SaaS) platforms, ESG risk management tools, consulting and advisory services, training, workshops, and other related products or services available for purchase or use through the Site.
"Risk Response Africa," "We," "Us," "Our": Refers to the entity providing products and services through the Site.
"You," "Customer": Refers to the individual or entity accessing, purchasing, or using the products and services provided by Risk Response Africa.These terms and conditions outline the rules and regulations for the use of Risk Response Africa's Website, located at https://www.riskresponseafrica.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Risk Response Africa if you do not agree to take all of the terms and conditions stated on this page.
2. Services and Products
Risk Response Africa offers a range of services and products to help organizations enterprrise manage risk, implement ESG strategies, and optimize operational performance. The main services and products available through the Site include:
Risk Management Solutions: Includes tools and platforms for enterprise risk management (ERM), ESG, and compliance monitoring.
Ecosphere SaaS Platform: A comprehensive platform for ESG risk management with real-time monitoring, reporting, and compliance tracking.
Advisory Services: Consulting and strategic advisory services in ESG risk management, regulatory compliance, and business continuity.
Workshops and Training: Customized workshops, courses, and training sessions related to risk management, ESG strategies, and compliance.
Other Services: Any additional services or products that may be offered on the Site from time to time.
3. Account Creation
To purchase or use the products and services offered through the Site, you must create an account. When creating an account, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
You must immediately notify Risk Response Africa if you believe your account has been compromised.
4. Pricing and Payment
Pricing: All prices listed for the products and services on the Site are in [USD Currency], unless otherwise specified. Prices are subject to change, and the final pricing will be confirmed at the time of purchase. The cost of products and services may depend on the specific features, customization, or scope of the service, which will be determined through a discovery process.
Payment Methods: Payments for products and services can be made via major credit cards or direct bank transfers. All payments are processed securely using third-party providers.
Billing: For subscription-based products or recurring services, such as the Ecosphere SaaS platform, billing will occur at regular intervals as agreed upon at the time of purchase. You are responsible for ensuring your billing details are accurate and up to date.
Additional Costs: Any customization, additional services, or changes requested outside the original scope may incur extra charges. These will be agreed upon in writing before being implemented.
5. Access to Services
After confirming your payment, you will receive access to the products or services based on the terms outlined in the agreement. For digital products such as SaaS platforms, access will be granted according to the product specifications and may include an onboarding process, training, or advisory support depending on your purchase.
For advisory services, workshops, or consulting, the services will be provided in accordance with the schedule and scope agreed upon at the time of purchase.
6. User Responsibilities
By using the Site and purchasing our products and services, you agree to:
Provide Accurate Information: Ensure that all information you provide is true, accurate, and complete.
Compliance: Comply with all applicable laws and regulations governing the use of the products and services in your jurisdiction.
Use of Products and Services: Use the products and services only for lawful purposes and in accordance with the terms provided by Risk Response Africa.
Security: Maintain the confidentiality of your login credentials and promptly notify us of any unauthorized access to your account.
7. Intellectual Property
All intellectual property rights, including copyrights, trademarks, patents, and other proprietary rights, in and to the products, services, content, and materials provided on the Site are owned by Risk Response Africa or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the products and services for their intended purpose, subject to these Terms.
You may not reproduce, distribute, modify, or create derivative works from any content or materials without prior written consent from Risk Response Africa.
8. Data Protection and Privacy
Risk Response Africa is committed to protecting your privacy and data. We collect and process personal data in accordance with our Privacy Policy, which outlines how your information is collected, used, and protected.
By using our products and services, you consent to the collection and processing of your personal data as described in our Privacy Policy.
9. No Warranty
The products and services provided on the Site are offered "as is" and "as available." Risk Response Africa makes no warranties or representations, express or implied, regarding the performance, accuracy, or completeness of the products or services. We do not guarantee that the products will meet your specific needs or that they will be free from errors or interruptions.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Risk Response Africa shall not be liable for any indirect, incidental, special, or consequential damages, or any loss of data, profits, or business opportunities arising from your use or inability to use our products or services, even if we have been advised of the possibility of such damages.
Our liability for any claim arising out of the use of our products or services will be limited to the amount you have paid for the specific product or service in the 12 months prior to the event giving rise to the claim.
11. Cancellation and Refund Policy
Cancellation by You: If you wish to cancel any purchase, you must notify us in writing within 2 days of purchase. Refund eligibility will depend on the specific service or product and the terms agreed upon at the time of purchase.
Cancellation by Us: Risk Response Africa reserves the right to suspend or terminate access to products or services if you violate these Terms or if there are issues related to payment, fraud, or unlawful activities. Any outstanding fees will remain payable.
Refunds: Refunds for digital products or services are generally not offered unless specified otherwise. Any refund requests will be handled on a case-by-case basis and subject to the conditions of the service or product.
12. Cookies
The website uses cookies to help personalize your online experience. By accessing Risk Response Africa, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
13.License
Unless otherwise stated, Risk Response Africa and/or its licensors own the intellectual property rights for all material on Risk Response Africa. All intellectual property rights are reserved. You may access this from Risk Response Africa for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from Risk Response Africa
Sell, rent, or sub-license material from Risk Response Africa
Reproduce, duplicate or copy material from Risk Response Africa
Redistribute content from Risk Response Africa
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Risk Response Africa does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Risk Response Africa, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Risk Response Africa shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Risk Response Africa reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Risk Response Africa a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content:
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Risk Response Africa; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Risk Response Africa. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of Risk Response Africa's logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability:
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
14.Termination
Risk Response Africa reserves the right to terminate or suspend your access to our products and services if you violate these Terms or for any other reason deemed necessary. Upon termination, all outstanding fees and charges will become immediately due and payable.
15. Amendments to These Terms
Risk Response Africa may revise or update these Terms at any time. When changes are made, the updated Terms will be posted on the Site, and the "Last Updated" date will be revised accordingly. Your continued use of the Site after the updated Terms are posted constitutes your acceptance of the changes.
16. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from the use of the products and services will be resolved through [Insert Dispute Resolution Method] in [Insert Location].
17. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Risk Response Africa
Email: info@riskresponseafrica.com
Phone: +2540202100047
Website: https://www.riskresponseafrica.com
